To rent a car with us, you must be at least 21 years old and present a driver's license held for two years. A valid credit card is also required for the security deposit.
What documentation should I present when picking up the car?
When picking up the car, you must present your valid driver's license, photo identification (passport or ID), and the credit card used to make the reservation. Be sure to check your reservation confirmation for specific requirements.
Do you offer insurance for rental cars?
Yes, all our cars have full insurance with mechanical assistance throughout the country and 24-hour claims assistance throughout the country.
Is it possible to return the car to a different location?
Sí, ofrecemos la opción de devolver el auto en una ubicación diferente. Sin embargo, ten en cuenta que puede aplicar un cargo adicional por devolución en una ubicación distinta. Infórmate sobre los detalles y los posibles cargos al momento de hacer la reserva.
What is the rental car duration and return policy?
The daily rate includes a 24-hour car rental, with a 1-hour grace period for returning the car. After 3 hours, the equivalent of half a day's rental will be charged.
What happens to the car's fuel upon return?
The vehicle must be returned with a full tank of fuel, as it was delivered. If fuel is missing upon return, the cost of refueling will be charged.
Who is responsible for traffic violations during the rental period?
The tenant is responsible for any traffic violations he or she may be subject to.
What documentation is required in case of theft, robbery, accident or collision?
In the event of theft, robbery, accident, or collision, a report must be filed with the appropriate authority.
Have questions? Answer them in the chat by tapping the WhatsApp button in the bottom right corner.